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FAQ
GENERAL
What is Your Cancellation Policy?
After an order is placed, it cannot be modified. An order may be canceled if it has not yet been sent to our warehouse for processing. Please call our Customer Service at 800.681.3228 or write to: [email protected] to find out if it's possible to cancel the order.
What should I do if I have a problem?
If you encounter a problem, please let us know as soon as possible, so we can start working immediately on its solution. Can't find the answer to your question on this page? Please contact us at [email protected]. We will write back to you with an answer within 24 hours.
What forms of payment do you accept?
We accept all major credit and debit cards: Visa, Master Card, American Express, and Discover. We also accept PayPal.
Do I need to register?
Registration is not mandatory, however, by registering you will have access to additional features not available to guest users, such as our on-line Shopping. By registering you will also receive our Special Offers and New Product information. It only takes a few moments, so do it now!
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