Retailers are a vital element of our organization because they are directly in touch with the end-consumers of our products and, as such, they can talk one-on-one about the advantages of our products, the message and our business philosophy, and, most importantly, answer all the questions and address all the concerns of our customers more effectively than anyone else.
We would like to envision the retail store as a social club, where people come not only to buy products for their pets, but also to socialize and exchange information. This continued interfacing between our retailers and their customers is extremely important to us because it provides us with a great amount of feed-back information that we can use constructively for the never-ending improvement of our products. This, in turn, better satisfies the needs of our customers.
Retailers have the passion, the drive, and the commitment necessary to educate customers about the products that can make a profound difference in the quality of life of their pets and the environment. Retailers know their community, because they are part of it and understand its needs, local values, and the importance of customer service.
If you are currently an Eco Pets International Retailer, make sure that your name can be found by clicking on the “Store Locator” window below. If not, please click on the “Contact Us” window and provide us with your complete contact information.